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Top Line Performance

"Top Line Performance Drives Bottom Line Result$"

Top Line Performance - Pat Piles

Pat Piles

Really good Supervisors and Managers of people set people up to be successful and surrounds high-performers with other high performers. They recognize that their staff is a reflection of their standards. Really good Supervisors and Managers makes sure that their direct reports know what GOOD looks like.


About Pat Piles

Pat, a highly effective motivational trainer, and speaker brings over 25 years of corporate and independent business experience in organization and business development, productivity improvement and marketing. He brings expertise in the areas of strategic planning, targeted innovation, high-impact team development, and the application of problem-solving methodologies to small and medium-sized businesses. He is a Certified Career Advisor and Business Trainer with the latest tools, information, and teaching methods.  


Recognized for his solid business acumen, he was appointed Program Manager of a $15 million dollar, four years federally funded workforce development initiative of the US Dept of Labor. This highly successful endeavor called for support and oversight of 40 individual projects and coordination of 21 government, education, workforce development, and business partners across a nine-county region of Upstate New York.


He has designed and developed materials, delivered multi-module programs for all organizational levels on subject areas including performance improvement, employee retention, leadership & managerial skills, and strategic planning and business management.

Pat's consulting experiences include being a staff consultant for an internationally recognized innovation consulting company and operating his own consulting practice, Top Line Performance. Client experiences include having worked with Fortune 100 and 500 companies and a branch of the United States Military. Pat offers a special focus on organization and individual career development.


When it comes to the corporate arena, Pat has held positions of Divisional Manager of Organization Development, Vice President of Human Resources and Senior Vice President of Human Resources in three of the countries largest Retailing corporations. 


His background also includes private business sector expertise, having owned and operated a personnel staffing, permanent placement, and executive search company. Pat is also one of the co-founders of Career Navigator, the highly successful program for the unemployed and under-employed. Career Navigator is a five-day, boot camp-like training experience in job-searched fundamentals. Over 2,000 participants have experienced Career Navigator.  More information on Career Navigator at

Education & Experience

Business Perspective

The solution to many of the problems a business faces is resident in the talent already inside the organization. Unfortunately, many companies don't know how to tap into that talent.

Across the diverse industries I have worked with, there have been two common problems that Managers have identified: process problems and people problems. Since people implement the processes; it more often than not comes down to people.

If you want to get a Return on Your Investment (ROI), invest in people. Innovation and creativity, the capacity to make decisions at the moment, and passion are resident in people. 

The culture of a company is what causes people to stay or go. That culture is acted out by the managers of the company. People leave bosses in greater percentages than they leave companies. Those managers who respect and value the contribution of those they direct can have high-performance expectations and, more often than not, people will rise to those expectations. In the same vein, managers who exhibit low respect and extend little value will have low expectations of those they supervise. Their subordinates will also prove then right.

Topics of Training

Time Management

Goal Setting

Resume Writing

Conflict Resolution Methods

Interview Preparation

Decision Making Styles

Strategic Planning

Skills & Languages
Awards & Interests

Companies (partial list)

North American Breweries

Associated Brands

Monroe Bar Association

Innovative solutions

GM Parts- Rochester

County of Monroe

City of Rochester

ARC of Monroe County

Reliant Federal Credit Union

Rochester Gas & Electric


Ferro Corporation

Jamestown Containers

McAlpin Industries 

Rochester Professional Care

LiDestri Food & Beverage

Elizabeth Wende Breast Cancer

Berry Plastics

ASK Chemicals


Xylem Applied Water Systems

Evans Chemetics

Rochester Steel Treating

Wright Beverage Distributing

Passero Associates

Pioneer Millwork



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