Training the People You Hire. Should you do it?
As hard as it might be to believe that I would actually need to “market and advertise” the services and the skills I bring to business owners and managers through Top Line Performance…it does happen. IKR.
In the course of marketing my wares, I have heard some very interesting reactions to the topic of “Training being provided” to the people hired and brought into their organizations. (Which reminds me to invite you to visit the Top Line website TLperformance.com.) Things like:
_ Train our workers? No, if we did that they might leave.” (To which I responded; “But, if you don’t they might stay.”)
- We don’t do any training. We just see who survives after we hire them.
…and, you can continue the dialogue with the things you’ve heard on the subject. Can you imagine the workplace culture of those companies or in those departments? There is a “cost” to either investing in the people you employ and there is a cost to not developing and directing the talent within any organization. So which cost is higher; the cost of education or the cost of ignorance? And, what’s the ROI, return on your investment?
What’s involved with presuming to “Train”? How many peoples’ lives might you impact, positively, if you dare to involve yourself in the process? Well, a person name Bud once said, “Thousands of candles can be lighted from a single candle, and the life of the candle will not be shortened.” Wait, I misread that. It was a guy named Buddha who said that.
And sometimes, the language you use and how you say things can be POWERFUL. Would you like to see some looks of curiosity come your way? Try saying some of these things out loud:
· “Is there anything I can do to help you better do your job?”
· “What you do makes a difference. Your work matters. Thanks.”
· “What do you think?”
If you need a mission to get behind, try this one on for size:
“Train your people so well they could leave. Treat them so well that they won’t want to.”
Each of you reading this could make this come to life in your individual workplaces. Try it.