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Sample Example of Failing To Confirm, Correct, and Clarify.




I stumbled upon this little parable while browsing the Internet (You can look it up.)

“A New York family bought a ranch out West where they intended to raise cattle. Friends came to visit and asked if the ranch had a name.

"Well," said the would-be-cattleman. "I wanted to call it the Bar-J. My wife favored the Suzy-Q. One son liked the Flying-W, and the other son wanted the Lazy-Y. So, we're calling it the Bar-J-Suzy-Q-Flying-W-Lazy-Y."

"But where are all your cattle?"

"So far, none have survived the branding."

How much or how little thought do you give to the directions you give to people? Do you ever take those extra steps to ask people to repeat what they heard? Do you confirm their understanding?

 

Failure to re-think can result in misunderstood directions. The consequences can be under-met or unmet outcomes. i.e. Those poor cows. 

 

Look around. Do you see any cow carcasses? Hmmm.

 

Think about it.

 

 

 

 

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