Loud or Quiet, Light Switches, and Decisions


OK, it’s Pop Quiz day. This can be an “open-book” test. And, yes, you can draw on your EQ (Emotional Quotient) to arrive at your answers. So…


  1. “Insecurity is loud while confidence is quiet.”

  2. “Anyone can find the light switch when the lights are on.”

  3. “Sometimes you make the right decision. Sometimes, you make the decision right.”


Three simple (?) pondering-worthy offerings. What are your takeaways as you revisit your own behaviors? What’s your take-aways as you observe the behaviors of others, of Supervisors who report to you?


“Insecurity is loud while confidence is quiet.” For example, on what occasions has your volume come into play…unnecessarily? On what occasion have counseling meetings with a subordinate become emotionally charged, and full of loud denials?


Have you ever tried injecting calmness and quiet resolve into your counseling manner? The same for “direction giving”. And, the “Three C’s”, Confirm, Correct, and Clarify not only keep the conversation focused, but they also help you to maintain quiet confidence in your behavior.


“Anyone can find the light switch when the light is on.” What are you doing to “set people up to be successful?” Are you sharing what you know with those beneath you? Are you creating a “respect-based” relationship with the people you work with?


“Sometimes you make the right decision. Sometimes, you make the decision right.” Being right sure feels good and it always feels good when others see you reveling in your good decisions. But how do you behave when your decision was the wrong decision when you make a mistake? Those around you also observe the mistake or bad decision. To do nothing to correct the decision is To Make Another Wrong Decision. Which behavior do you want to be modeled by the people who report to you?


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